Onboard Harvey into customer workflows and guide admins with data-backed best practices.
Train end users and position Harvey as essential to strategic legal work.
NAVigate complex orgs, build champions, engage executive buyers.
Align adoption metrics and ROI to ensure customer value realization.
Collaborate with Account Executives to renew readiness and drive expansions.
Provide product feedback to Product and Engineering to improve the Harvey platform.

🎯 Requirements

3-4+ years in customer-facing roles at tech or SaaS platforms.
Adapting seamlessly to high-speed change and growth.
Strategic planning and revenue-based prioritization.
Managing customer-facing projects and timelines.
Running in-person meetings with executives.
Working cross-functionally with Product and Sales teams.

🎁 Benefits

Career growth and financial upside.
Opportunity to work with 2,400+ customers across 70+ countries.

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