Enterprise Outcomes Architect, New York

📋 Description

• Drive workflow adoption and value realization for named accounts with Notion
• Ensure customers know how to deliver outcomes using Notion
• Contribute to net revenue retention with renewals and expansions
• Partner with Solutions Consultants on strategy for expansions and renewals
• Define mutual success plans guiding AI Transformation and ROI
• Facilitate use-case discussions to identify new workflow opportunities

🎯 Requirements

• 7+ years driving customer adoption, value realization, renewals in B2B SaaS
• Strong customer-facing discovery instincts; map workflows and translate goals
• Technical fluency; co-design, configure, and troubleshoot Notion workflows
• Commercial awareness; partner with account owners on renewal risk
• Design workflows driving usage-based consumption with measurable outcomes
• Strong program and stakeholder management across a book of accounts

🎁 Benefits

• Hybrid work options in the US
• Equal opportunity employer
• Reasonable accommodations during application
• Career growth and learning opportunities
• Comprehensive benefits package