Executive Customer Success Leader

📋 Description

• Global Leadership & Excellence: Lead, coach, and train a world-class team, pushing for
• Innovation & AI Integration: Design and implement 'rock solid,' efficient processes energized
• Operational Accountability: Run a 'tight ship' by driving deep accountability both within the CS
• Complex Process Management: Orchestrate high-level, complex customer journeys, ensuring the team is
• Strategic Growth: Partner with the VP of Sales to ensure seamless handoffs and a consultative

🎯 Requirements

• 12+ years of experience in enterprise software leadership with a focus on post-sales excellence and
• 5+ years of experience in the cybersecurity space.
• Proven track record of managing high-value enterprise accounts and achieving consistent
• Extensive experience with 6 and 7-figure enterprise deals.
• Demonstrated ability to build, train, and lead global teams while maintaining a metrics-driven

🎁 Benefits

• Competitive salary
• Stock options
• Health benefits
• Unlimited PTO
• Parental leave
• Tuition reimbursements