Field Care Specialist I

📋 Description

• Manage an assigned patient's caseload
• Adhere to a revolving monthly patient's service and compliance standard
• Direct point-of-contact for enrolled member questions, inquiries or concerns
• Experience with data input, case review and building rapport and confidence patients and caregivers
• Adept at multitasking, excellent communication (written and verbal) and organization skills
• Collaborate with Care Coordinators in scheduling home visits using tools available for efficiency

🎯 Requirements

• 1+ years of experience in field-based roles
• Capable of assessing patient health risks and identifying potential hazards within the home
• Motivation to meet and/or exceed case management targets or metrics
• Excellent written and verbal communication skills
• Excellent time management, critical thinking, and active listening skills; adept at multitasking
• Must have poise and patience when dealing with customers

🎁 Benefits

• competitive compensation
• medical benefits
• retirement plans
• wellness programs
• fun company events
• ongoing learning opportunities