Field Collections Officer

📋 Description

• Visit clients to collect overdue payments and negotiate payment plans
• Maintain accurate records of all collection activities and client interactions
• Assess clients' financial situations and provide appropriate solutions
• Ensure compliance with all relevant laws and regulations during collection activities
• Report regularly to the Collection Manager on progress and any issues encountered
• Handle client inquiries and resolve disputes in a professional manner

🎯 Requirements

• Experience in collections/accounts receivables, contact center and customer service role
• Fresh graduates are welcome to apply
• Consistently demonstrate deep personal drive and accountability for great performance and results
• Achieve individual/team targets
• Ensure maximum contribution to a positive working culture

🎁 Benefits

• Hybrid work arrangement: home and office
• Inclusive paid leave
• People-first and inclusive workplace
• Career growth opportunities
• Exposure to diverse, global teams
• Experian Cares flexible benefits