Field Engineer

📋 Description

• Perform component-level replacement following vendor procedures and ESD-safe handling practices
• Run and interpret hardware diagnostics (BMC/IPMI logs, vendor diagnostic tools, GPU health checks
• Execute firmware updates (BIOS, BMC, GPU, NIC) as part of maintenance windows and break-fix
• Manage the full RMA cycle: fault evidence collection, vendor ticket handling, part logistics
• Validate repaired systems back to production standards (burn-in, stress tests, link and thermal
• Rack, stack and cable GPU servers and supporting equipment (switches, PDUs), respecting weight

🎯 Requirements

• Advanced English communication skills, both written and spoken
• Proven hands-on experience with datacenter server hardware: installation, troubleshooting
• Solid knowledge of GPU server platforms and architecture, including: SXM/HGX baseboard systems
• High-power server design: multi-PSU configurations, power budgeting (10–15 kW class systems)
• Experience with out-of-band management (BMC, IPMI, Redfish, vendor consoles such as
• Competence in structured cabling: copper and fiber standards, connector types (LC, MPO/MTP

🎁 Benefits

• Flexible working environment – a remote-first culture with coworking options available
• Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives
• Comprehensive learning support – generous study and training allowance plus paid study leave
• Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to
• Motivated, inclusive team – work alongside industry experts and fresh talent