Field Service Representative

📋 Description

• Perform on-site installations of Dedrone by Axon systems, including mounting sensors, cameras, and
• Conduct wiring, cabling, and system integration tasks to ensure proper connectivity and
• Configure Dedrone by Axon systems according to site-specific requirements and customer needs.
• Perform system testing and troubleshooting to ensure optimal performance before handover to the
• Provide technical documentation and detailed reporting for installations and troubleshooting
• Serve as the on-site technical point of contact for customers during installations and events.

🎯 Requirements

• 2+ years of hands-on technical fieldwork, including system installations or maintenance.
• Experience working with security systems, sensors, or networked technology preferred.
• Familiarity with tools and techniques for installation in varied environments (e.g., rooftops
• Strong technical problem-solving skills, with the ability to troubleshoot hardware and software
• Basic understanding of networking, including IP configuration and wireless communication.
• Excellent communication skills to interact with customers and cross-functional teams effectively.

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support