Financial Services Specialist

📋 Description

• Accurately post payments to patient accounts and maintain up-to-date financial records.
• Manage a high volume of incoming and outgoing calls each day, addressing patient account questions
• Review outstanding balances to determine the reason for unpaid amounts and identify the appropriate
• Review and update patient demographic and insurance information when inaccuracies may prevent
• Make necessary corrections to patient records to help ensure future insurance claims and patient
• Explain financial responsibilities and amounts not covered by insurance in a clear, courteous, and

🎯 Requirements

• High school diploma or GED equivalent required.
• Previous medical billing experience is a plus, particularly experience working with patient
• Customer service experience is preferred, with the ability to communicate clearly and
• Strong time-management and organizational skills, with the ability to manage a high volume of
• Ability to prioritize competing tasks while maintaining accuracy and attention to detail.
• Comfortable working with Windows-based computer programs and learning medical billing and other

🎁 Benefits

• Competitive compensation package.
• Comprehensive benefits package.
• 401(k) plan.
• Significant eye care discounts.
• Continuing education allowances.
• Career growth and professional development opportunities.