Fleet Support Agent

📋 Description

• Welcome every customer with a professional, friendly attitude, directing them to appropriate
• Verify customer documents, check driver's license validity, and assist customers in selecting the
• Offer additional products and services such as prepaid fuel and toll passes, address customer
• Complete return transactions by inspecting rental vehicles for damage, fuel levels, and mileage
• Perform daily inventory checks, manage vehicle availability, coordinate with dealerships and body
• Prepare new vehicles for rental by adding documentation, decals, and tags, enter them into the

🎯 Requirements

• At least 1 year of customer service experience, ideally with a background in sales, service, or
• Highly organized with strong analytical abilities, capable of managing fleet inventory, repair
• High school diploma or GED, at least 18 years old, valid driver's license with a clean driving
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel
• Excellent communication skills and thrives as a team player in a fast-paced environment
• Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts

🎁 Benefits

• Comprehensive Benefits Package: healthcare coverage (medical, dental, vision), life insurance
• Paid Time Off & Holidays: PTO, sick leave, and time and a half for working on public holidays
• Bonus Plan based on performance
• Employee Assistance Program for support whenever needed
• Exclusive Employee Rentals: employee-only rental rates, family rental options, and exclusive
• Uniform with weekly dry cleaning to ensure a professional appearance