Floor Manager - The Strand, Melbourne

📋 Description

• Lead a team to deliver exceptional customer experiences
• Provide expert styling guidance and product knowledge
• Drive store performance through leadership and customer focus
• Ensure brand standards and efficient store operations
• Act as brand ambassador on the shop floor
• Step in as Store Manager when needed

🎯 Requirements

• Customer-focused and engaging with customers
• Passion for products and ability to share enthusiasm
• Willingness to learn and develop professionally
• Clear, confident communication with customers and team
• Strong team leadership in fast-paced environments
• Experience coaching and developing others

🎁 Benefits

• 25% staff discount across H&M Group brands
• HIP incentive program participation
• Monthly bonus up to 15% tied to sales
• Clothing allowance, annual leave
• Development opportunities