Fraud Analyst

📋 Description

• Resolve complex card holder inquiries regarding fraud concerns
• Manage case inventory, incoming calls, and emails within SLA
• Perform daily review and analysis of suspected fraud activity and complete comprehensive risk
• Maintain awareness of fraud-related best practices, methods, and technologies; present
• Collaborate with team members, vendors, and other departments to identify fraud vulnerabilities
• Test, implement, and analyze strategies, models, and systems to detect, prevent, investigate, and

🎯 Requirements

• 2+ years of related experience with card fraud, investigations, AML, operational risk or equivalent
• 2+ years monitoring and performing verification checks for possible fraudulent activity on accounts
• Seasoned fraud investigator who has in depth knowledge of the end to end fraud cycle
• Knowledge of investigative procedures and processes utilizing fraud detection software and tools
• Extensive operational background, knowledge of bank policies, Regulations and procedures
• Possess strong written and presentation skills to communicate effectively across a variety of