Fraud and Risk Specialist

📋 Description

• Conduct meticulous daily reviews of fraud queues to minimize financial loss and maintain
• Take full ownership of performance outcomes by clarifying objectives and utilizing sound business
• Serve as a rotating on-call specialist responsible for managing complex internal escalations across
• Independently analyze and monitor false positive trends to iteratively refine business rules and
• Engage with Analytics, CX, and Trust stakeholders to resolve false positives and ensure a seamless
• Partner with leadership to provide constant feedback, leveraging a trial-and-error approach to

🎯 Requirements

• BA/BS; degrees in analytical fields such as Computer Science, Statistics, Operations, Business
• 1-2 years of experience in a fraud or risk monitoring role at a payments company, bank, or online
• A strong passion for Lyft’s mission and the ride sharing community.
• Detective-like mentality; you want to help customers but also maintain strong risk protections.
• Ability to spot patterns, solve problems, and identify things that just don’t look right.
• Beginner to Intermediate experience in SQL a plus.

🎁 Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly