Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual
Investigate individual transactions using internal policies and review methodologies to determine
Understand our systems and tools; investigate account patterns through data analysis.
Research fraud and user behavior to contribute to machine learning models, rules and other
Collaborate with analysts, operations specialists, data scientists and engineering to improve our
Learn and maintain strong domain knowledge of the world of fraud including prevention techniques

🎯 Requirements

Bachelor's degree from an accredited institution
Minimum 1 year of experience in investigating and resolving fraud incidents
Experienced in analyzing data and comfortable making impactful decisions in a fast-paced and
Attention to detail and ability to multitask
Excellent problem-solving and analytical skills
Strong business judgment and communication skills

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