Front Office Receptionist

📋 Description

• Greet and check in patients, creating a welcoming and professional first impression
• Manage patient scheduling, appointment confirmations, cancellations, and rescheduling
• Answer and manage incoming phone calls while providing timely, professional assistance to patients
• Verify insurance information and patient demographics
• Collect copays and patient payments and assist with basic billing coordination
• Maintain accurate patient records and ensure proper documentation in the electronic health record

🎯 Requirements

• Previous front office or medical receptionist experience required — this is not an entry-level role
• Experience working in a medical practice, healthcare office, or similar patient-facing environment
• Strong understanding of patient scheduling, insurance verification, copays, and front office
• Excellent organizational skills and strong attention to detail
• High level of emotional intelligence, professionalism, and intellectual curiosity
• Excellent communication and customer service skills with patients, providers, and staff

🎁 Benefits

• Immediate start in a well-established, busy medical practice
• Opportunity to play an important role in creating an exceptional patient experience
• Work closely with providers and a collaborative healthcare team
• Supportive, team-oriented environment that values intelligence, empathy, and initiative