Future Opportunities: Retirement Implementation Specialist

📋 Description

• Set up customers with their new 401(k) retirement plan.
• Guide customers through the retirement setup process.
• Provide timely information and keep parts moving.
• Apply project-management skills to streamline plan admin.
• Drive operations to deliver a great customer experience.
• Build the retirement engine to improve benefits at Gusto.

🎯 Requirements

• Experience with retirement plan administration/401(k) implementations.
• Strong project-management and organizational skills.
• Outstanding communication and customer experience focus.
• Ability to guide customers through complex processes.
• Familiarity with AI tools relevant to role.
• Comfort with hybrid in-office and remote work.

🎁 Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)