Global Aid Account Manager

📋 Description

• Own end-to-end success for a portfolio of complex, multi-modal Flexport.org partner accounts
• Lead RFP bids and contract renewals end-to-end.
• Serve as a true strategic partner to nonprofits, NGOs, and mission-driven organizations, going deep
• Lead high-impact business reviews (QBRs/MBRs) that go beyond reporting. Bring market context
• Drive expansion across Flexport's full product suite, consistently meeting or exceeding program
• Collaborate with Operations, Pricing, Legal, Trade Lane Management, and other Flexport.org teams on

🎯 Requirements

• 5+ years in account management, business development, or a similar partner-facing role. A
• A track record of independently managing and growing a complex, multi-product book of business.
• Deep understanding of global trade and supply chain operations across multiple modes. You can speak
• Comfort operating without a playbook in ambiguous or novel situations, and the judgment to write
• Strong commercial instincts: you spot growth opportunities before partners ask, and you close them.
• Genuine curiosity about the humanitarian and development space. You want to become an expert in aid

🎁 Benefits

• Ownership of Flexport.org's most complex and meaningful partner relationships, the accounts where
• A visible role in shaping how the Flexport.org account team operates. Your judgment and approach
• Opportunities to contribute to team playbooks, onboarding content, and process improvements.
• A front-row seat on Flexport.org's mission: getting aid to the people who need it, on time.
• Competitive compensation, comprehensive benefits, and a vibrant company culture.