Global Benefits Specialist

📋 Description

• Support benefits administration processes, including enrollments, qualifying life events, employee
• Reconcile payroll deductions, eligibility files, enrollment records, and insurance carrier
• Serve as a reliable point of contact for employee benefits questions, managing requests from
• Create and maintain employee-facing resources, including benefits guides, FAQs, knowledge-base
• Support virtual new-hire benefits orientations and employee education sessions.
• Test and help implement new technology, AI tools, automated workflows, and process improvements to

🎯 Requirements

• At least 3 years of experience in Customer Success, Customer Support, Finance, Sales Operations
• Previous benefits experience is an advantage but is not required; training and guidance will be
• Strong Excel and analytical skills, with the ability to independently work with spreadsheets and
• Experience reconciling information, investigating discrepancies, validating results, and
• Hands-on experience using AI tools to improve productivity, analyze information, or simplify
• Curiosity about automation, emerging technologies, and opportunities to improve operational

🎁 Benefits

• Remote-first work environment: Work remotely, with flexibility across eligible locations.
• Paid time off: Vacation and time off in accordance with local labor requirements.
• Fully paid parental leave: Support for new parents.
• Home office stipend: Financial support for setting up your home workspace, based on country of
• Professional development: Access to learning courses through an internal development platform.
• Career growth opportunities: Manager training, skills development, knowledge-sharing initiatives