Global Community Manager

📋 Description

• Own global community strategy across the portfolio
• Lead and develop the community management team across titles
• Set moderation standards, escalation paths and channel operating practice
• Own community programs and the community content calendar
• Ensure player sentiment and issues reach product, development and leadership clearly
• Partner with Creator Partnerships, PR and Marketing on integrated activity

🎯 Requirements

• 6+ years in community management, including team leadership
• Experience with demanding, long-standing player communities
• Strong moderation and crisis-handling judgement
• Multi-title or multi-channel operating experience
• Ability to represent the community credibly to development teams
• Excellent written communication in English

🎁 Benefits

• Career Path
• Relocation Support
• Company Apartment
• Public Transport Pass
• Gym Card
• State-of-the-art Office