Global Operations Associate

📋 Description

• Be the 'front line' in ensuring the highest standard of Flexport quality: shipments move on-time
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality
• Follow standard operating procedures (SOP) and proactively flag opportunities for improvement.
• Solve client issues quickly and ensure smooth operations at origin and destination, developing
• Act in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.
• Seamlessly coordinate day-to-day operations with the relevant internal and external partners for

🎯 Requirements

• BA/BS Degree or completed professional training as forwarding agent.
• 2+ years of experience in operations, logistics or freight forwarding
• Have a technology (and AI) first mindset and can thrive in a fast paced environment.
• Effective time management. Be able to properly prioritize and manage a large volume of tasks.
• Attention to detail.
• Ability to effectively seek and receive feedback.

🎁 Benefits

• An opportunity to contribute to one of the fastest-growing companies, where you'll have the chance
• 25 working days paid vacation per calendar year, based on a 40 hour work week, on top of the
• Lunches compensation: Flexport offers meal vouchers covering lunches up to 10 EUR a day
• Medical insurance: Flexport offers employees a group health insurance and covers 100% of the
• Pension: Flexport offers employees a group insurance scheme with AXA Belgium.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an