H&M Department Manager - Outlets at the Border

📋 Description

• Responsible for total OMNI customer experience in the store, ensuring visual and commercial
• Represent the H&M brand positively during customer interactions
• Identify commercial opportunities and act on them; establish & analyze sales and budget goals
• Ensure customer service is provided in all areas of the store and that the team actively promotes
• Follow up that the team actively promotes the Customer Loyalty App and in-store sustainability
• Manage the department in a cost-efficient way; ensure correct routines in fitting room and

🎯 Requirements

• Strong leadership skills and ability to take responsibility for others
• Ambitious, effective communicator, supportive, analytical solution finder
• Capable of working with numbers and managing statistics
• Achievement-oriented, motivated by performance and competition
• Customer-centric mindset

🎁 Benefits

• Staff discount card usable on all H&M Group brands in stores and online (H&M, COS, Weekday
• H&M Incentive Program (HIP)
• 25% Staff Discount
• Medical, Pharmacy Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday and Parental Pay