Provide excellent customer service: welcoming & guiding customers through the store & OMNI
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products within the store
Effectively promote and sell our products to customers
Promote the Customer Loyalty App (Hello Member) and in-store sustainability initiatives
Represent the H&M brand positively in all customer interactions

🎯 Requirements

Passionate about fashion
Cumulative customer service experience
Experience working in a dynamic and collaborative environment
Excellent communication, creativity, and curiosity
Strong customer service and sales skills
Ability to work flexible schedule including evenings, weekends, and holidays

🎁 Benefits

Staff discount card usable on all H&M Group brands
Access to H&M Incentive Program (HIP)
Health insurance
Wellness programs
Employee assistance program
Paid time off

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