H&M Sales Advisor - Northpoint Mall

📋 Description

• Provide excellent customer service: welcoming & guiding customers through the store & OMNI
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Maintain a clean and tidy sales floor and back of house

🎯 Requirements

• Strong communication and interpersonal skills to engage with customers actively
• Customer service experience in fashion, retail, or other service-related industries
• Flexible, decisive, and action-oriented with a commitment to excellent customer experience.
• Ability to use point-of-sale (POS) systems and mobile devices, with a focus on delivering full
• Proficiency in English; additional languages an asset for interacting with local and international

🎁 Benefits

• Staff discount card at H&M and other group brands (COS, Weekend, ARKET, Monki, & Other
• Health insurance and medical well-being support.
• Wellness and family care programs.
• Retire benefits (company match retirement plan).
• Paid leave and compensation time for personal community engagement.
• Access to Colleague Resource Groups (CRGs) for networking and community.