Provide excellent customer service: welcoming & guiding customers through the store & OMNI
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions

🎯 Requirements

customer service in fashion, retail or other service-related industries
sales experience in dynamic environment
passionate about fashion
motivated by giving customers great experience
communicative, creative, curious, motivated, flexible, decisive, action-oriented
enjoy collaborative and dynamic environment

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