Head of Business Systems & Security

📋 Description

• Own the business systems estate end to end: NetSuite, Salesforce, Workato and DealHub among them
• Set the architecture, operating model and roadmap for how Reachdesk uses its systems.
• Own the SOC 2 Type II programme, the security policy set and the risk register as the accountable
• Own identity and access management, joiner, mover and leaver processes, and the device and endpoint
• Lead customer security assurance, from questionnaires and RFPs through to enterprise due diligence.
• Own the tech stack and application estate, including licence and spend decisions, consolidation and

🎯 Requirements

• 5+ years in business systems, IT or BizTech leadership within B2B SaaS, including at least 3 years
• Deep, hands-on ownership of an enterprise CRM, ERP and the integration layer between them. We run
• Accountable ownership of a SOC 2 Type II or ISO 27001 programme, rather than supplying evidence
• Identity and access, SSO and device estate ownership at a hundred-plus headcount across multiple
• Still hands-on in the systems themselves, and able to walk through what you have configured, built
• Genuinely strong with AI: you use it daily in your own work, you can tell a real use case from a

🎁 Benefits

• Competitive salary with generous stock options
• Pension with employer contributions (NEST)
• Affordable Private Medical Insurance, including mental health support and fast access to care
• Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected
• A genuinely collaborative culture with innovative, fun, and ambitious people