Head of Customer Growth

📋 Description

• Own Customer Growth strategy across the full customer base.
• Build segmentation and coverage.
• Lead through the CSM Team Lead.
• Identify high-potential customers early.
• Govern Growth Advisory.
• Make Growth Advocacy a customer-education channel.

🎯 Requirements

• Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth
• Five or more years leading customer-facing teams, including managers, senior team leads, or
• Evidence of owning an entire function or multi-lane operating model, not only managing an
• Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption
• Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and
• Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and

🎁 Benefits

• Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y
• 10-year window to exercise vested equity options
• Fully remote and flexible work environment
• 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge
• $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning