Head of Customer Insights, Europe

📋 Description

• Develop and publish high-impact thought leadership content that showcases Adyen’s domain expertise
• Lead executive conference speaking strategy, serving as a key spokesperson at high-profile events.
• Partner with Marketing, PR, and Communications to amplify Adyen’s brand through media, analyst
• Drive event strategy and prioritization to maximize customer and market impact across Europe.
• Confidently debate and present on European payment trends, card network rules, and regulatory
• Represent Adyen in key industry boards, forums, and working groups, translating complex regulatory

🎯 Requirements

• 5+ years of deep, hands-on domain experience within the payments, acquiring, or merchant fintech
• Ability to confidently debate and present on European payment trends, card network rules, and
• Proven track record as a keynote speaker, panelist, or executive moderator at industry conferences
• Demonstrated ability to shape product strategy, roadmaps, and business decision-making through
• Proven track record building and scaling Customer Advisory Boards, engaging enterprise accounts
• Experience representing a company in industry forums and influencing external stakeholders (e.g.

🎁 Benefits

• Opportunities for people to succeed, backed by culture and support to own their careers.
• Environment with opportunities to tackle unique technical challenges at scale and solve them as a
• Diversity, Equity and Inclusion commitments, welcoming diverse perspectives.
• Encouragement for women and underrepresented communities to apply even if not meeting 100%