Head of Research Operations

📋 Description

• Define the vision, priorities, and roadmap for the function, translating Knit's company objectives
• Lead the Programming, Fieldwork, and Data QA teams, developing strong ICs and Player Coaches and
• Own the end-to-end performance of Knit's data collection operations. Set ambitious service
• Serve as the senior operational partner to Product and Engineering, identifying where automation
• Partner with Research, GTM, and Product leadership to determine which new capabilities, markets
• Manage the function's budget, sample partner network, and resource allocation. Establish partner

🎯 Requirements

• 7+ years in the insights and market research industry
• Proven track record of having built and scaled complex sampling operations for multiple research
• Proclivity for automation and productization
• Cross-functional experience leading and enabling internal and external teams on research ops
• Highly effective people operations leader both cross-functionally and at the function level
• Deep experience with survey programming across tools like Qualtrics, Decipher, etc.

🎁 Benefits

• Competitive salary
• Stock options
• Healthcare (medical, dental, and vision) and additional coverage
• Company laptop and one-time onboarding technology stipend
• 401(k) with company match
• Flexible time-off