Head of Revenue Strategy & Execution - CX

📋 Description

• Own the annual CX GTM plan: Lead planning and resource allocation for the post-sales organization —
• Own the global retention forecast: Set the forecasting methodology and accuracy standards for the
• Design the CX operating model: Build and maintain the global and functional operating models
• Lead strategic initiatives: Drive cross-functional initiatives that change the shape of the
• Own territory, policy, and data standards: Lead territory design and assignment execution, maintain
• Keep the field moving: Own the RevOps Inbox and its SLAs, serve as the primary CX intake and

🎯 Requirements

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and
• 10+ years’ relevant experience in Revenue Strategy & Operations, Customer Success Operations
• Proven track record owning a strategy and operations function end-to-end, including the plan
• Strategic mindset with demonstrated experience moving beyond data reporting to strategy and program
• Executive partnership skills with the ability to command a room of senior stakeholders and
• Hands-on expertise in annual GTM planning, book carve and capacity modeling, quota setting, and

🎁 Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences