Head of Sales, Renewals

📋 Description

• Own ARR retention, renewals, and expansion across Mapbox customers.
• Build and execute a proactive renewal strategy to manage risk.
• Lead renewal discussions, including pricing and contract structure.
• Partner with customers to understand priorities and usage trends.
• Drive expansion by increasing adoption of Mapbox products.
• Develop cross-functional relationships to remove blockers and drive renewals.

🎯 Requirements

• 8+ years in Account Management, Renewals, or enterprise sales.
• Proven track record of gross/net retention and expansion results.
• Experience with large, strategic renewals and complex pricing.
• Understanding of usage-based or consumption-based models.
• Strong forecasting and Salesforce discipline.
• Excellent communication and leadership in a fast-moving environment.

🎁 Benefits

• Hybrid/Remote Options: work from home or occasional office.
• Comprehensive Healthcare for you and dependents.
• Family-First Support: generous maternity/paternity leave.
• Fertility & Family Building: inclusive fertility support.
• Lifestyle Spending Account for health and growth.
• Balance & Brainpower: mental health support.