Healthcare Enrollment Specialist

Added
13 hours ago
Type
Full time
Salary
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Related skills

documentation healthcare chronic care management patient communication outbound calling

πŸ“‹ Description

  • Make approximately 8–15 outbound calls per hour to U.S. Medicare patients while maintaining a
  • Explain physician-recommended Remote Patient Monitoring (RPM) and Chronic Care Management (CCM)
  • Answer patient questions regarding Medicare-related topics, including program coverage, monthly
  • Build trust with senior and elderly patients by communicating patiently, professionally, and
  • Obtain appropriate verbal consent from interested patients and accurately complete their enrollment
  • Document call notes, patient information, enrollment details, and relevant interaction outcomes

🎯 Requirements

  • Bring previous experience supporting U.S. healthcare or Medicare populations, such as through a
  • Demonstrate strong spoken English with clear pronunciation, neutral delivery, appropriate pacing
  • Be comfortable explaining healthcare and Medicare concepts to patients who may have questions or
  • Have a professional and confident telephone presence, with strong listening, communication, and
  • Be comfortable spending most of the working shift making outbound calls and engaging patients
  • Demonstrate patience, empathy, reliability, self-motivation, and the ability to work independently

🎁 Benefits

  • Base compensation of $5 per hour.
  • Additional $1–$2 per completed enrollment, providing performance-based earning potential.
  • Paid training to support onboarding and preparation for the role.
  • Full-time or part-time scheduling options, with a minimum commitment of 20 hours per week.
  • Remote working environment with a consistent schedule aligned with U.S. Eastern or Central Time
  • Opportunity to increase earnings through enrollment volume, efficiency, and consistent performance.
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