Helpdesk Support Consultant

📋 Description

• Working as part of a small team and providing support to the projects and implementation team and
• General administration tasks to support the team, i.e., collecting information from clients
• Assisting with producing training materials.
• Supporting with weekly reports and project tasks.
• Adherence to Governance processes when completing daily duties.
• Maintaining end-user support channels.

🎯 Requirements

• Experience Implementing or Training on Software Solutions
• Helpdesk Experience would be desirable
• Ability to use the Microsoft Office product suite.
• Experience with Data Entry
• Excellent interpersonal, communication and organisational skills.
• Ability to work as part of a team or independently using own initiative.

🎁 Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of