HR Specialist

📋 Description

• Act as a senior escalation point for complex and sensitive employee cases across EMEA.
• Take full ownership of cases that cannot be resolved by Level 1 or Level 2 HR teams, ensuring
• Manage escalations covering employment contracts, onboarding, leave, payroll, benefits, employee
• Investigate complex issues thoroughly, assess potential risks, identify root causes, and determine
• Provide clear, accurate, and empathetic support to employees and clients through tickets, email
• Handle sensitive conversations professionally, helping to de-escalate concerns and maintain strong

🎯 Requirements

• 4–6+ years of professional experience in HR Operations, Employee Services, Shared Services HR
• Strong knowledge of multi-country HR practices across EMEA.
• Direct experience supporting markets such as Spain, Italy, the United Kingdom, Germany, and France
• Demonstrated experience independently managing complex HR escalations and sensitive employee cases.
• Solid understanding of the full employee lifecycle, including employment documentation, onboarding
• Previous experience within an EOR, PEO, or global employment environment is highly preferred.

🎁 Benefits

• Competitive salary.
• Asynchronous working environment designed to support autonomy and flexibility.
• Remote-first or hybrid working model, depending on the nature of the role.
• Ability to work from abroad for a short period of time.
• Opportunities for professional development and career growth.
• Access to opportunities within a rapidly growing international environment.