Implementation Analyst

📋 Description

• Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment
• Test client sites to ensure proper system functionality and quality.
• Import client data into the system and ensure data accuracy throughout implementation.
• Prepare employee and employer communication documents.
• Triage client tickets and questions via email and voicemail and provide appropriate next response
• Resolve data discrepancies with external vendors and ensure accurate information exchange.

🎯 Requirements

• Bachelor’s degree in business administration or related field (required)
• 2+ years of professional client-facing experience within analysis and data management
• Advanced proficiency in MS Excel (VLOOKUPs, data summaries) and working knowledge of other MS
• Extensive experience with databases, data interpretation, and data manipulation
• Strong written and verbal communication skills
• Ability to problem-solve using reference materials, testing, and informed questioning

🎁 Benefits

• Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness
• Competitive Compensation: A compensation package that recognizes your skills, experience, and
• Remote first, Office friendly environment! No time to commute? No problem!
• Retirement Savings Plans: Options to help you plan for a secure financial future with
• Professional Development: Opportunities for career growth, including training and access to
• Supportive Culture: A work environment that encourages collaboration, open communication, and