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📋 Description

  • Own several concurrent customer implementations from kickoff through configuration, testing
  • Translate agreed solution designs and customer requirements into clear implementation plans
  • Support enterprise identity and access use cases including SSO/SAML, SCIM, identity provisioning
  • Lead customer implementation workshops, technical working sessions, status meetings, enablement
  • Troubleshoot implementation issues using established tools, documentation, and escalation paths
  • Document implementation decisions, configurations, testing results, risks, and handoff requirements

🎯 Requirements

  • Own several concurrent customer implementations from kickoff through configuration, testing
  • Translate agreed solution designs and customer requirements into clear implementation plans
  • Support enterprise identity and access use cases including SSO/SAML, SCIM, identity provisioning
  • Lead customer implementation workshops, technical working sessions, status meetings, enablement
  • Troubleshoot implementation issues using established tools, documentation, and escalation paths
  • Document implementation decisions, configurations, testing results, risks, and handoff requirements
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