Implementation Consultant

📋 Description

• Ensure customers increase the safety, efficiency, and sustainability of their operations with the
• Manage the deployment of Samsara technology to Mid-Market customers
• Create launch plans and a roadmap to increase product usage
• Track implementation progress, participation, product adoption, and account health
• Run training sessions and demonstrate Samsara technology
• Manage multiple customer engagements in parallel and work cross-functionally

🎯 Requirements

• 2-4+ years of experience in senior Customer Success, account management, or strategic consulting
• Mid-Market SaaS experience preferred
• English and French fluency
• Strong priority management and high emotional intelligence
• Experience supporting or working with technical products
• Excellent consultative skills with experience in end-to-end system implementations

🎁 Benefits

• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans