Implementation Engineer, Customer Support

📋 Description

• Functioning as a Subject Matter Expert (SME) for Bitwarden and the entire product portfolio
• Leading proof-of-concept trials with customers, new deployments, and/or integrations of Bitwarden
• Advising customers on industry best practices for the full stack of Bitwarden
• Working with enterprise customers to solve issues and/or look ahead to identify solutions to
• Providing superb guidance and assistance for each business prospect or customer’s implementation of
• Collaborating with Sales, Engineering, and Product associates

🎯 Requirements

• Excellent English and grammar
• Excellent problem-solving skills (you might not know all the answers but you know how to find and
• Project planning, including collaborative and individual time management
• A passion for supporting your team members, growing together (technical ability and emotional
• A strong sense of empathy and the ability to advocate for others
• A passion for helping Bitwarden users

🎁 Benefits

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we
• Become an expert. You’ll get immersed in the prominent technology markets of security and open
• We are dedicated to building a diverse and talented team. Work remotely with motivated and
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to