Implementation Manager - Italy

📋 Description

• Own the post sales integration phase for Mollie's largest and most complex deals, from handover
• Run kickoffs with internal and external stakeholders, setting go live dates and keeping progress on
• Organise and track testing, raising issues and feedback as they surface
• Coordinate across sales, product and engineering colleagues, as well as with merchants directly, to
• Keep agreed go live dates on track, since delays mean missed revenue
• Maintain documentation and playbooks that make delivery predictable and scalable

🎯 Requirements

• 3 to 5 years of experience in ecommerce or payments, in a similar role
• Fluent in Italian and English, since this role supports the Italian market and works directly with
• Strong organisational and structuring skills, with solid project management ability
• Genuine technical interest and the ability to understand technical concepts such as APIs, since
• An ownership mindset, taking charge of the implementation process rather than reacting to it, while
• Honest, open communication style with a genuine, trustworthy manner, including a strong track

🎁 Benefits

• Growth is personal at Mollie, with regular feedback and performance reviews
• Fair and transparent salary reviews
• Many Mollies move into new roles or take on new projects to stretch themselves
• Careers are shaped on their own terms with tools and trust