Implementation Specialist (Remote Eligible - Costa Rica)

Added
16 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer success saas project management ai smartsheet

πŸ“‹ Description

  • Lead multiple concurrent engagements to implement Smartsheet across a variety of client industries
  • Collaborate with customer stakeholders to drive timelines, manage scope, and change requests
  • Design, demonstrate, and build Smartsheet solutions that fit within new & existing customer
  • Gain and maintain deep technical knowledge of Smartsheet including premium products
  • Identify product and services expansion opportunities for Smartsheet with the customer's user base
  • Serve as an advisor on best practices and capabilities of the Smartsheet platform at scale across a

🎯 Requirements

  • Strong time management skills
  • Experience in client facing roles working with multiple clients simultaneously
  • Ability to react, solve problems, and gather information
  • Experience managing customer expectations and resolving conflicts in scope
  • Highly motivated and resourceful team-player
  • Bachelor's degree or equivalent combination of relevant work experience and education (minimum 2
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