In-store Mortgage Broker - Ringwood

📋 Description

• Manage walk-in customers, online leads, and in-store appointments, converting high-intent
• Guide customers through the complete home loan journey, from property search and finance assessment
• Build and maintain strong relationships with customers, providing ongoing guidance across key
• Contribute to local marketing initiatives and community activities that support store growth and
• Prepare and submit mortgage applications to the in-house processing team, leveraging dedicated
• Identify additional opportunities to support customers through buyer’s agent, conveyancing

🎯 Requirements

• Certificate IV in Finance and Mortgage Broking, or willingness to obtain the qualification before
• Previous experience in sales, mortgage broking, financial services, customer service, or a related
• Strong sales orientation, commercial drive, and determination to contribute to retail store growth.
• Excellent relationship-building and communication skills, with the ability to understand customer
• Genuine passion for helping customers achieve their homeownership goals.
• Ability to manage multiple customer interactions and opportunities while maintaining a high

🎁 Benefits

• Uncapped earning potential, with additional income opportunities across home loans, buyer’s agent
• Access to a connected property ecosystem supporting customers from their initial search through
• Dedicated processing, compliance, appointment-setting, and administrative support to significantly
• Award-winning technology and AI-powered tools designed to improve efficiency and streamline
• Real-time loan, property, and equity insights to support stronger customer conversations around
• 24/7 chat support and automated workflows to help keep applications and deals moving.