Incident Operations Lead (EMEA/AMER)

📋 Description

• Build the team and stand up 24x7 command
• Own the process, and keep raising it
• Own both bridges
• Own the KPIs
• Build it as a product, then automate it with AI

🎯 Requirements

• stood up an incident command or major-incident function
• 5+ years in production engineering, SRE or technical operations, including hands-on command of
• led a distributed team across time zones and run a 24x7 rotation
• get engineers you do not manage to do things, and defend a severity call
• built reliability metrics people trust
• disciplined about scope

🎁 Benefits

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card