Inside Sales Support Representative

📋 Description

• Provide high-quality support to Account Managers and customers throughout the order fulfillment and
• Act as a day-to-day resource for account transactions, helping Account Managers maintain efficient
• Proactively monitor open orders and customer service issues, following up with appropriate teams to
• Handle incoming customer calls and provide additional support during calls when needed, maintaining
• Prepare, process, and follow up on customer orders to ensure accuracy, timely fulfillment, and
• Support assigned new and existing accounts by helping resolve customer concerns and facilitating

🎯 Requirements

• Demonstrate a strong drive to succeed and a proactive approach to supporting customers and account
• Possess excellent verbal and written communication skills, with the ability to interact
• Bring strong customer service skills and a genuine desire to understand needs and provide helpful
• Be highly organized and capable of managing multiple orders, transactions, and priorities
• Demonstrate strong attention to detail when preparing, processing, and following up on customer
• Be comfortable handling incoming calls and communicating effectively in a customer-facing

🎁 Benefits

• Hourly compensation ranging from $20.43 to $25.91 USD
• Generous paid vacation and paid time off.
• Medical, dental, and vision insurance benefits.
• 401(k) plan with employer matching.
• Tuition reimbursement to support continued education and professional development.
• Monday through Friday work schedule.