Installation Specialist - Tampa, FL (Bilingual - English/Spanish)

📋 Description

• Conduct comprehensive virtual assessments, including complex or escalated restaurant sites.
• Validate readiness of wiring, electrical infrastructure, networking, and internet performance.
• Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks.
• Provide technical guidance to clients and vendors to resolve issues.
• Collaborate with Project Managers, Technicians, and Engineering to ensure installation success.
• Lead follow-ups to confirm remediation and support junior specialists through training and

🎯 Requirements

• 2-3 years of restaurant and/or technical support experience
• Experience in fintech or SaaS environments preferred
• High school diploma or GED required
• Associate degree in Information Technology, Computer Networking, Systems Administration
• Deep understanding of networking infrastructure, including low-voltage cabling, routers, switches
• Skilled in advanced network testing (speed, latency, DNS) and translating findings for

🎁 Benefits

• Medical, Dental, and Vision Options
• HSA with Employer Match
• Company-Paid Life Insurance & Disability
• 401(k) Retirement Savings & Annual Employer Match
• Pre-Tax Commuter Benefits
• Paid Parental Leave