Added
11 days ago
Type
Full time
Salary
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Related skills

communication customer service insurance problem solving investigation

πŸ“‹ Description

  • Investigate and process general liability, third-party property damage & bodily injury claims
  • Learn how to handle OAI claims.
  • Interview claimant/witnesses to gather pertinent information submitted inside and outside the work
  • Add case/claim data to ensure accurate department reporting both within ServiceCloud and
  • Complete investigation with all involved parties and build a folder to present to our Sr. Claims
  • Learn Provider COI vetting & how to process Buyer site-specific COI WO requests.

🎯 Requirements

  • Insurance claims background OR similar field where detailed investigations are critical to outcomes.
  • Strong interest to pursue a long-term insurance career.
  • Strong English written and verbal communication skills both externally to our users and internally
  • Ability to effectively investigate/document/organize findings in detail.
  • Customer service background or any related role interacting directly with the US based customers.
  • Ability to stay patient and calm while delivering accurate results during high-stress situations.

🎁 Benefits

  • Field Nation LLC Performance Reward – Because every citizen of Field Nation deserves a stake in the
  • Festival Bonus – Celebrate the big festivals with some extra cheer (and cash!).
  • Referral Bonus – Incentives for successful employee referrals.
  • Gratuity – Honoring your long-term dedication
  • Leave Encashment – Opportunity to encash unused annual leave balance at year-end.
  • Medical Insurance – Comprehensive health coverage for employees and their immediate family (spouse
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