Establishing a sales and loyalty strategy for each key account customer
Meeting key contacts within key accounts
Understanding and analyzing each customer's needs; respond with tailored solutions
Building customer loyalty and ensuring customer satisfaction
Identifying opportunities for upsell and cross-sell within the account
Conducting sales negotiations and anticipating renewals

🎯 Requirements

KAM experience in HRIS for large groups, 4-5 years in a B2B context
Optimistic, challenger mentality; thrives on challenges
Responsive, organized, and comfortable interacting with customers
Fluent in English; additional languages such as French or Dutch are a plus

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