IT Analyst, Access Control

📋 Description

• Process access, license and entitlement requests in the ticketing system within SLA, with the
• Structure and maintain Okta entitlements: group-based and role-based access, app assignment rules
• Own license management: track seat counts and utilization per SaaS application, reclaim unused
• Run periodic access reviews and support onboarding of acquired teams (access mapping, entitlement
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

🎯 Requirements

• 2+ years in an IT helpdesk, IT support or identity/access support role
• Familiarity with Okta (or another identity provider) user, group and application administration
• Comfortable in spreadsheets: reconciling license counts, utilization and cost data
• Experience working in a ticketing system and following approval workflows
• Vendor management experience is a plus
• Detail-oriented with clear written communication; comfortable saying "not yet" politely when an