IT Business Analyst (Entry Level, Insurance)

📋 Description

• Investigate, triage, diagnose, and help resolve system issues reported by internal and external
• Monitor support tickets through to resolution, ensuring issues are tracked, documented, and
• Analyze reported system defects and data issues to assess their validity, severity, impact, and
• Assist senior business analysts with gathering business requirements, preparing functional
• Maintain records of changes to existing systems and help ensure that technical documentation and
• Research business and client needs, identify relevant findings, and escalate issues or

🎯 Requirements

• Previous experience in the insurance industry, with an understanding of insurance operations
• Excellent written and verbal communication skills, with the ability to explain technical issues
• Strong analytical and problem-solving skills, including the ability to identify trends, evaluate
• Ability to work effectively in a fast-paced, team-oriented environment while managing multiple
• Strong attention to detail and organizational skills, particularly when documenting system changes
• Willingness to learn business analysis methodologies, technical support practices, system

🎁 Benefits

• Competitive base salary: $51,700–$103,300 per year, depending on experience, skills
• Performance-based incentives: Additional compensation may be available based on eligibility and
• Remote work flexibility: Opportunity to work remotely from within the United States.
• Health and welfare benefits: Access to a comprehensive benefits package designed to support
• Retirement savings: 401(k) savings plan and other retirement programs.
• Tuition assistance: Financial support for eligible educational and professional development