IT Field Service Technician I

📋 Description

• Install and configure workstations, printers, kiosks, network equipment, and other technology at
• Run, terminate, and test structured cabling, including Cat6 and Cat6A, while coordinating with
• Prepare and deploy devices using standard imaging and provisioning processes to ensure equipment is
• Perform network connectivity testing, verify VLAN configurations, and troubleshoot hardware and
• Provide Tier 1 and Tier 2 on-site technical support during branch openings and assist employees
• Maintain accurate installation documentation, equipment inventory, and go-live checklists while

🎯 Requirements

• 2+ years of experience in IT field services, desktop support, or a similar technical support role
• Hands-on experience running, terminating, and testing Cat6 or Cat6A cabling and installing IT
• Experience configuring, imaging, and troubleshooting Windows 10/11 devices, along with basic
• Ability to read network diagrams, resolve technical issues independently, and provide on-site
• Strong organizational skills, attention to detail, and ability to coordinate with internal teams
• Valid driver's license and flexibility to travel 40–50% nationwide

🎁 Benefits

• Comprehensive Health Insurance (medical, dental, vision, life insurance, wellness benefits)
• Paid Time Off & Sick Leave
• Career Growth opportunities
• Exclusive Employee Rentals (discounts on SIXT vehicle rentals)
• Collaborative Culture
• Professional Development & Additional Perks (401(k) with company match, additional employee