Investigate, recommend, design, deploy and sustain solutions/technologies to assist with IT and end
Manage issues, communication and resolution via email, phone and ticketing system. Follow up with
Participate in projects to enhance the overall process and tool-set used by IT to serve the needs
Perform other duties as assigned.

🎯 Requirements

Degree in technical field or equivalent work experience and applicable certifications.
IT experience within a HIPAA controlled biotech, pharma or healthcare enterprise is preferred.
2 years desktop technology and user support experience in a technical enterprise environment.

🎁 Benefits

Comprehensive health benefits (medical, dental, vision)
401(k) with company match
Generous paid time off and company holidays
Additional wellness and work-life benefits
Free genetic testing for employees and immediate family members
Fertility care benefits

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