IT Manager

📋 Description

• Own day to day end user support across hardware, software, accounts and access requests, serving as
• Run full IT onboarding and offboarding, including device provisioning through JumpCloud and Apple
• Own IT asset and inventory management across all offices, tracking hardware through its full
• Improve and document IT processes, including workflows, runbooks and onboarding guides, and drive
• Manage the SaaS portfolio, including licenses, renewals, enterprise tier upgrades and rightsizing
• Lead vendor management and vendor security reviews, evaluating new tools, negotiating pricing and

🎯 Requirements

• 5 or more years in IT support, IT systems engineering or automation engineering, ideally at a
• Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory
• Scripting and automation proficiency in Python and JavaScript for API interaction and system
• Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud
• Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite
• A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT

🎁 Benefits

• Unlimited time off (minimum 10 days required)
• Flexible working (remote/office hybrid) with home workspace stipend
• Health, dental, and vision coverage (95% for US employees, 90% for dependents), 100%
• 401(k) with 4% company match
• Equity option plan
• Monthly health and wellness stipend