Sezzle

201-500 employees
48 jobs posted

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IT Operations Analyst

Added

18 days ago

Location

🇨🇴 Bogota

Type

Full time

Salary

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Related skills

windows jira google workspace macos mdm

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📋 Description

Colombia IT Ops point of contact; manage device inventory for macOS/Windows.
Respond to ITSD tickets in Jira from start to finish.
Maintain Jira backlog and drive proactive IT Operations.
Manage hardware/software requests; on-call and after-hours as needed.
Conduct onboarding and offboarding for employees.
Support IT audits: access history and software vendor reviews.

🎯 Requirements

Based in Bogota, Colombia; hybrid work model.
Fluent in English.
2-6 years IT operations experience.
Experience with Claude or similar LLM tools.
Proficiency in Google Workspace administration and MDM.
Knowledge of PCI-DSS, SOC 2 Type 2, CIS controls.

🎁 Benefits

Growth-focused, dynamic team.
Ownership opportunities and career growth.
Collaborative, inclusive culture.
Hybrid work flexibility.

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